Op-Alert

Accessibility Statement

We firmly believe that the internet should be available and accessible to anyone and everyone and are committed to providing a website that is accessible to the broadest possible audience, regardless of ability!

If you prefer to talk to a FireTeam Labs representative, call us 9am-5pm EST +1 (561) 283-7191. If we are unable to pick-up, let us know your name, call back # and reason for calling. We strive to respond within 24 hours.

If you have any questions or need general support, you can email the owner directly: Hermann@fireteamlabs.com

Email: hermann@fireteamlabs.com

Phone: 1 (561) 283 7191

Mail: 2000 PGA Blvd Suite 4440 PMB 221 Palm Beach Gardens FL 33408

We value your privacy and the information you consent to share in relation to our Email/SMS marketing service. We use this information to send you notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.

Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

Terms of Service Welcome to FireTeamLabs.com, operated by FireTeam Labs LLC, a Florida limited liability company. By using this site or placing an order, you agree to these Terms. If you don't agree, please don't use the site. Eligibility: You must be 18 or older to purchase from this site. Health Disclaimer: These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease. Our products are dietary supplements. Consult your physician before use, especially if you are pregnant, nursing, taking medication, or have a medical condition. Some products contain caffeine — do not exceed the recommended serving. Keep out of reach of children. Nothing on this site is medical advice. Orders, Pricing & Payment: All prices are in U.S. dollars and subject to change. We reserve the right to refuse or cancel any order, including for pricing errors or suspected fraud; if we cancel a paid order, you'll receive a full refund. Applicable sales tax is added at checkout. Shipping: We ship within the United States. Delivery times at checkout are estimates. Risk of loss passes to you when we hand your order to the carrier. Returns: Not satisfied? Contact us at [SUPPORT EMAIL] within 30 days of delivery. Unopened products in original packaging can be returned for a refund of the purchase price (shipping not included). Opened products may be refunded, replaced, or credited at our discretion. Contact us before shipping anything back. Marketing Emails & Texts: We may send you promotional emails and/or recurring automated marketing texts. Consent is not a condition of purchase. Message and data rates may apply; frequency varies. Unsubscribe anytime "unsubscribe" in any email, or reply STOP to any text (**HELP** for help). See our [Privacy Policy] for how we handle your information. Intellectual Property: All content on this site logos, product names, images, text, and design belongs to FireTeam Labs LLC. Don't use it without our written permission. Acceptable Use: Don't use this site for anything unlawful, attempt to interfere with its operation, place fraudulent orders, post false reviews, or resell our products without authorization. Disclaimer & Limitation of Liability: THE SITE AND OUR PRODUCTS ARE PROVIDED "AS IS." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES AND ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED WHAT YOU PAID FOR THE PRODUCT AT ISSUE.  

Disputes & Governing Law: These Terms are governed by Florida law. Any dispute will be resolved by binding individual arbitration in Palm Beach County, Florida under the American Arbitration Association's Consumer Arbitration Rules. You and FireTeam Labs each waive the right to a jury trial and to participate in a class action. Either party may instead bring an individual claim in small claims court. Changes: We may update these Terms at any time by posting a revised version here. Continued use of the site means you accept the changes. 

All regular product orders will be shipped out within 1-5 business days.

Please note that our delivery estimates are based on information provided by our carriers. These carriers may currently experience delays in the transfer and delivery of your packages, which could have a slight effect on the delivery time. Please monitor your tracking regularly for any delivery updates pertaining to your order.

We accept returns on new, unopened, and undamaged items in original packaging within 30 days from the order date. All returns are subject to a 15% restocking fee and our shipping costs. The customer must contact us prior to returning product(s). We do not give refunds on opened products.

If you are missing an item or the item that you receive is damaged, then please contact us and we will send out a replacement free of any shipping costs to you. You must notify us within 3 days of receipt of the package.

If a refund is deemed necessary, then we will manually refund your transaction for the appropriate amount for the returned items. Chargebacks will not be taken lightly and will subject the client to being put on the no-sell list. Refunds will only be issued after the items have been returned to us.

If a product is missing from your order, please contact us immediately upon receipt of the package. Once we verify the legitimacy of the claim, we will send the missing item to you.